Latest review first
i've only been with Maven since last year after joining Car2Go. i was charged an exorbant amount because i didn't properly end my Reservation. when i was aware of this, i immediately called Maven & the woman made me feel comfortable to let me know since this was an...Read more
- Free gas
I didn't like
- Horrible customer serice
- Taking monies that dont belong to them
Maven Drive - [Maven car accident]-Waste of Money
Hello my name is Matthew Nunes two weeks ago I was in a maven vehicle and I got into a car accident a driver slammed into the driver door as I was turning into my left lane . The AirBags didn’t even deploy could’ve been killed Now I feel as if I’m being robbed by maven because as a customer I’m paying 1,000$ monthly for the car which comes with insurance but now I’ve been in a accident they want me to pay for all damages / deductions also Remind you that when you get a vehicle they say it’s insured but when you get into a accident it’s all costs charged towards your account . Can Someone help me get into another maven vehicle without issues
THE BOTTOM IS WHAT I WROTE TO THE EMAIL THEY PROVIDED AFTER SPEAKING TO SEVERAL CUSTOMER SERVICE REPS WHO COULDN'T ANSWER NOT ONE OF MY QUESTIONS Hello: I am trying to figure out why my membership aggrement was cancelled. When I call on the phone they said I had a...Read more
I didn't like
- Customer service
I been using maven for several months spending money weekly with them. I recently rented a car with them and notice that there was marijuana crums all over the floor mat; it wasnt alot so i just shaked it off outside and then drove to pick up my kid. I noticed on my...Read more
Maven Drive - ***
Ive been calling about the same issue for two months and keep getting the run around and today was told that they wouldnt close out my account so that i can move my license to my other account.
Maven Drive - Poor customer support
Two days trying to get help with a billing issue. Ignored for an entire day and when contacted they basically demanded I had the money ready and then they charged me a fee when if I could have got hold of them on the first day it should have been sorted.
Maven Drive - Log in and account issues.
Ive contacted maven numerous times regarding my account and the problem still hasn't been resolved.
Maven Drive - The worst rental car
Please, don’t rent e car from this company, you will be sorry. This company make money by lien to you when you are late and charge you $50 to be 5 minutes late.
Maven Drive - My experience was good
Got locked out just now. My issue was resolved and yes i contacted them
Out of the blue, I get an email from Maven informing me that they are cancelling my account. I had been signed up for over 6 months with everything verified and ok'd. I have an excellent driving record. I contacted them by email and asked for an explanation. Received...Read more
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